While Abel Tasman Sea Shuttle Ltd will take every care and precaution possible, we accept no responsibility for any loss or damage to customer’s personal effects.
We reserve the right to cancel or alter the services and products described on our websites or in other promotional literature without prior notice. Abel Tasman Sea Shuttle Ltd reserves the right to alter trip times and prices during the season.
Refund Policy
We understand that travel plans vary due to illness, accident and people simply changing their minds. In turn, we ask our clients to understand that we may have turned away a number of keen people for those reserved places. We will also have incurred expense in processing the enquiry and bookings. Finally, we have learned to respect the sea and the New Zealand weather, and not to take unnecessary risks.
If Abel Tasman Sea Shuttle Ltd cancels a service due to bad weather we will give a full refund. If a customer cancels within 1 hour or after departure time NO refund will be given
If Abel Tasman Sea Shuttle Ltd cancels a sailing due to bad weather but provides alternative transport, such as a bus service, no refund is due.
To confirm your reservation, full payment or voucher detail must be received in advance of departure. Please note that payment from credit cards will be processed on booking.
Travel Insurance
We advise all clients to consider arranging appropriate travel insurance that covers Adventure Tourism. Under all circumstances, the client is solely responsible for their personal equipment.